Welcome to Lumeira by Pranita. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
When you visit our website or place an order, we may collect the following information:
Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Details (processed securely via payment gateway)
IP address
Browser type
Device information
Pages visited
Time spent on website
We use your information to:
Process and deliver your orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Send promotional emails (only if you opt-in)
Prevent fraud and unauthorized transactions
All payments made on Lumeira by Pranita are processed through secure and trusted third-party payment gateways. We do not store your card details on our servers.
Our website uses cookies to:
Improve user experience
Remember login details
Analyze website traffic
Offer personalized shopping experience
You can disable cookies in your browser settings if you prefer.
We do not sell, trade, or rent your personal information.
We may share limited information with:
Shipping partners (for delivery purposes)
Payment gateway providers
Legal authorities (if required by law)
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
Effective Date: [Insert Date]
At Lumeira by Pranita, we strive to deliver premium-quality Pakistani suits and ethnic wear. However, if you are not fully satisfied with your purchase, please read our return and refund terms below.
You may request a return if:
The product is damaged, defective, or incorrect
The return request is made within 3 days of delivery
The product is unused, unwashed, and in original condition
All original tags, packaging, and invoice are intact
❌ Returns will not be accepted for:
Used or washed products
Products without original tags
Customized or altered items
Sale/discounted items (unless damaged)
To initiate a return:
Email us at info@lumeirabyparnita.com
Share:
Order ID
Product images
Reason for return
Our team will review and respond within 24–48 hours.
If approved, we will provide return instructions.
Refunds will be processed after product inspection.
Refund amount will be credited within 5–7 business days to the original payment method.
Shipping charges are non-refundable (unless the mistake is from our side).
In some cases, we may offer:
Store credit
Product exchange
Orders are processed within 1–2 business days.
Orders placed on Sundays or public holidays will be processed on the next working day.
Standard Delivery: 3–7 business days (India)
International Delivery: 7–15 business days
Delivery time may vary depending on location and courier service.
Free shipping on orders above ₹[Insert Amount]
Standard shipping charges apply on orders below the free shipping limit.
International shipping charges vary by country.
Once shipped, you will receive:
Tracking ID via SMS or Email
Courier partner details
We are not responsible for delays caused by:
Courier issues
Natural disasters
Customs clearance (for international orders)
Effective Date: [Insert Date]
You may cancel your order:
Within 12 hours of placing the order
Before the order has been shipped
To cancel:
Email us at info@lumeirabyparnita.com with your Order ID.
Once the order is shipped:
Cancellation is not possible
You may request a return after delivery (as per Return Policy)
If cancelled successfully, refund will be processed within 5–7 business days to the original payment method.
Lumeira by Pranita
Email: info@lumeirabyparnita.com
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